FAQs

What types of clothing does JbyJannat offer?
JbyJannat offers a wide range of women's fashion, including casual wear, formal attire, festive collections, and statement pieces that cater to every occasion.

Do you have an offline store where I can shop in person?
Yes! You can visit our offline store at 17 No Building, Community Centre, Block A, New Friends Colony, New Delhi, to explore our collections in person.

What sizes do you offer in your collections?
Our collections are designed to cater to various body types, and we offer sizes ranging from XS to XXL. For detailed measurements, please refer to our size guide available on each product page.

What is your return and exchange policy?
We offer a hassle-free return and exchange policy within 7 days of delivery, provided the product is unworn and in its original packaging. Please visit our Returns & Exchanges page for detailed terms and conditions.

Do you provide customization or tailoring services?
Currently, we do not offer customization services. However, our designs are crafted to offer a perfect fit based on our size guide.

How can I track my order?
Once your order is dispatched, you’ll receive a tracking link via email or SMS. You can use the link to track your shipment in real time.